Support Center

We at Quicklink are committed to our customers’ success and efficiency. We know it's a critical component for every telco business and therefore we continuously invest in optimizing our service methodologies to best serve our customers.

Level one-NOC

QUICKLINK Global Network Operations Center (NOC) provides round the clock pro-active monitoring, fault reporting and technical assistance to its customers. Our dedicated technical staff is always on standby to provide immediate support and assistance.

Level Two-on Site Support

In case the issue cannot be settled remotely a Reference Ticket is generated on QUICKLINK centralized trouble ticketing system and Field Engineers are assigned from the local support centre to reach the client’s location.